FAQ

You can place an order directly through our website. Simply browse our products, add items to your cart, and proceed to checkout.

We accept major credit cards Cash On Delivery and Khalti. Payment options may vary based on your location.

We offer a 30-day return policy for eligible items. Please refer to our Returns and Refunds Policy for detailed information on how to initiate a return.

Yes, we take the security of your personal information seriously. We use industry-standard encryption and security practices to protect your data.

Currently, we ship within Nepal. International shipping options may be available in the future.

Once an order has been placed, modifications or cancellations may be possible within a limited timeframe. Please contact our customer support team immediately for assistance.

We welcome your feedback and suggestions to improve our services. Please contact us through our website or directly via email.

Delivery timeframes vary depending on your location and the shipping method chosen during checkout. You can view estimated delivery times before completing your purchase.

If you receive a damaged item, please contact our customer support team immediately. We will arrange for a replacement or refund as per our damaged goods policy.

Some items, such as personalized or custom-made products, may not be eligible for return. Please review our Returns and Refunds Policy for specific details.

Changing the shipping address after placing an order may be possible if the order has not yet been shipped. Please contact us promptly to request a change.

Yes, we offer discounts for bulk orders. Please contact our sales team directly to discuss your specific requirements and receive a customized quote.

We are committed to protecting your privacy and personal information. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your data.

Unfortunately, once an order has been placed, we cannot add additional items to it. You will need to place a new order for any additional items.

You can unsubscribe from marketing emails by clicking the 'Unsubscribe' link at the bottom of any promotional email you receive from us. Alternatively, you can update your email preferences in your account settings.

If you encounter any issues with our website, such as errors or difficulties placing an order, please contact our technical support team for assistance.

We occasionally have job openings available. Please visit our Careers page for current job listings and application instructions.

We source products from reputable suppliers and conduct quality checks to ensure they meet our standards before shipping them to our customers.

If you receive the wrong item in your order, please contact our customer support team immediately. We will arrange for the correct item to be shipped to you.